Registration
What you need to know
When you arrive, our receptionist will ask you to verify your mailing address, telephone contact information, and insurance information, along with requesting a photo I.D. This is necessary information to obtain so that we may contact you regarding your care and also to facilitate billing your insurance carrier.
Please be sure to bring your insurance card to each appointment and to present your insurance card, Medicare, Medical Assistance, or any other health care payer information to the receptionist at the time of the appointment.
Several insurance plans require a co-payment, which is due at the time of the visit. The receptionist will request the required payment from you at the time of your registration.
If the appointment is for a minor child (age 17 and younger), we do ask that the parent/guardian accompany the child to the appointment.
Medications
To assist in management of your medications please bring your prescription bottles and the names of any supplements, vitamins, or other non-prescription medication you are taking to each visit.
Prescription Refills
If you find the need to call for a refill, please check with your pharmacy first. They will obtain the necessary information from you and fax a medication request directly to your provider. Please note that it may take 48 hours to complete the refill process, so it is important to plan ahead, and it is best to discuss refill needs at your visit with your provider.
Emergencies
If you have an emergency, please call 9-1-1 or go to your local hospital emergency room.
Gateway Family Health Clinic physicians provide inpatient care and hospital procedures at both MercyHospital in MooseLake and at PineMedicalCenter in Sandstone.

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Downloads
Quick access to some of the most useful information and forms
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Locations
Appointments may be scheduled by calling the clinic location of your choice during normal business hours.
Moose Lake
218.485.4491
Hours: M-F, 8am-5pm
Hinckley
320.384.6618
Hours: M-F, 9am-6:30pm
Sandstone
320.245.2250
Hours: M-F, 8:30am-5pm |
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Online Bill Pay
Safe & Secure
If you have received a Gateway Clinic statement in the mail and you want to make your payment online, please visit our Payment Portal. You may make your payment with a Visa or Master Card, or you can make an electronic check payment. Your online payment will be applied to your Gateway Clinic account within the business day - saving you time and postage.
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