Registration
What you need to know
When you arrive, our receptionist will ask you to
verify your mailing address, telephone contact information,
and insurance information, along with requesting
a photo I.D. This is necessary information to obtain
so that we may contact you regarding your care and
also to facilitate billing your insurance carrier.
Please be sure to bring your insurance card to each
appointment and to present your insurance card,
Medicare, Medical Assistance, or any other health
care payer information to the receptionist at the
time of the appointment.
Several insurance plans require a co-payment, which
is due at the time of the visit. The receptionist
will request the required payment from you at the
time of your registration.
If the appointment is for a minor child (age 17
and younger), we do ask that the parent/guardian
accompany the child to the appointment.
Medications
To assist in management of your medications please
bring your prescription bottles and the names of
any supplements, vitamins, or other non-prescription
medication you are taking to each visit.
Prescription Refills
If you find the need to call for a refill, please
check with your pharmacy first. They will obtain
the necessary information from you and fax a medication
request directly to your provider. Please note that
it may take 48 hours to complete the refill process,
so it is important to plan ahead, and it is best
to discuss refill needs at your visit with your
provider.
Emergencies
If you have an emergency, please call 9-1-1 or go
to your local hospital emergency room.
Gateway Family Health Clinic physicians provide
both inpatient and emergency services at Mercy
Hospital and Health Care Center, Moose Lake, MN.
Gateway Family Health Clinic physicians also provide
inpatient services at Pine Medical Center, Sandstone,
MN.
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Downloads
Quick access to some of the most useful information and forms
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Locations
Appointments may be scheduled by calling the clinic location of your choice during normal business hours.
Moose Lake
218.485.4491
Hours: M-F, 8am-5pm
Hinckley
320.384.6618
Hours: M-F, 9am-6:30pm
Sandstone
320.245.2250
Hours: M-F, 8:30am-5pm
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Online Bill Pay
Safe & Secure
If you have received a Gateway Clinic
statement in the mail and you want to make
your payment online, please visit our Payment
Portal. You
may make your payment with a Visa or Master
Card, or you can make an electronic check
payment. Your online payment will be applied
to your Gateway Clinic account within the
business day - saving
you time and postage.
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